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Festive children's animation following the adventures of a young elf who graduates to Santa's workshop. Unfortunately, as hard as Spike tries, he struggles to adapt to life in the workshop and causes no end of trouble. In a bid to prove his worth he volunteers to undertake the important job of carrying the bag containing the letters to Santa sent by children all around the world. Things take a turn for the worse when Spike loses the letters and must attempt to fetch them from a vault safeguarded by penguins and coveted by a polar bear...